ElevenLabs, a leading AI audio research and product company, has unveiled significant advancements in its Agents platform at its inaugural summit. The new features aim to enhance the capabilities of conversational AI agents, making them more reliable, easier to integrate, and more accurate in understanding user needs. With these updates, businesses can deploy natural and capable conversational AI at scale, revolutionizing customer interactions and task automation.
The summit, attended by innovators, researchers, and executives, showcased live demos and discussions on the future of voice technology. Key highlights of the new product releases include:
- Native App Integrations: Secure, no-code connections enable agents to fetch data, trigger workflows, send updates, and log events in real-time. Initial integrations include HubSpot, Salesforce, ServiceNow, and Zendesk.
- Version Control: Full version control for agent configurations, workflows, and assets allows companies to preview and test changes before deployment.
- Agent Testing & Simulations: Simulations using past or custom conversations help define success criteria, test tool calls, and ensure responses meet standards.
- Scribe v2 Realtime: The most accurate low-latency Speech to Text model, delivering live transcription in under 150ms, enhancing agent reliability.
- Agent Coaching & Evaluation: A feedback-driven layer helps agents learn from every interaction, improving performance over time.
These advancements position ElevenLabs to lead the enterprise AI space, offering scalable and adaptable tools with real business impact. The company's focus on agentic voice technology and its commitment to empowering businesses to better meet customer needs are evident in these new releases.
The ElevenLabs Summit brought together visionaries to explore the future of voice technology, with discussions and demos from industry leaders like Salesforce, Square, Disney, MasterClass, and Grammy-winning artist will.i.am. For more information and event highlights, visit the official website.
